{"id":1705,"date":"2026-02-17T15:33:11","date_gmt":"2026-02-17T20:33:11","guid":{"rendered":"https:\/\/www.telemedic.ca\/frequently-asked-questions-sofi-management-software\/"},"modified":"2026-03-30T11:02:47","modified_gmt":"2026-03-30T15:02:47","slug":"frequently-asked-questions-sofi-management-software","status":"publish","type":"page","link":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/","title":{"rendered":"Frequently Asked Questions \u2013 SOFI Management Software"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

SOFI management software for RPA, RI, and CHSLD<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPaperless management<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI digitizes all resident records: assessment forms, work plans, routines, hospitalization summaries, and internal or external documents.<\/p>\n

Your teams scan and attach each document directly to the resident\u2019s file. They can then quickly access centralized, secure information without consulting paper files. They work with a complete, continuously up-to-date view. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTraceability of billable services<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI integrates your \u00e0 la carte services and ensures automated tracking. When care is provided, the team records it immediately in the work routine, and the system automatically transfers the information to the billing log. <\/p>\n

Then, your teams send the data to your accounting system at the desired frequency. In addition, SOFI simplifies tracking of lease-related services and strengthens consistency between care and billing. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOne-off interventions outside the routine<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Employees can quickly add an unplanned intervention directly to their daily routine.<\/p>\n

From a customizable menu, they select the care or service provided. The system then automatically records the intervention in the interdepartmental report and adds it to the resident\u2019s file. <\/p>\n

This gives you immediate access to the information, and you can analyze these data using reports and statistics.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComplete traceability of care<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI automates the creation of work plans based on assessments. The system then assigns each intervention according to the relevant role and team. <\/p>\n

Employees confirm the care provided and ensure full traceability of the actions taken. This gives you a clear, real-time view of your facility\u2019s activities. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPlatform customization<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI adapts to the realities of your environment. You configure access groups, privileges, assessment forms, value dictionaries, teams, and work shifts according to your needs. <\/p>\n

In addition, you control access to sensitive settings and authorize only the relevant users.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tManagement of records and users<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

There is no minimum or maximum limit. You activate or deactivate resident records and user accounts according to your needs. <\/p>\n

You then keep deactivated records available for later consultation. This gives you access to the complete history at any time. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tEase of use<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI offers an intuitive, accessible interface. Clear pictograms and structured navigation make it easy to get started quickly, even for users who are less comfortable with technology. <\/p>\n

In addition, the team provides comprehensive online help, including guides, video tutorials, and documentation. You can access it at any time. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOnboarding new employees<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Onboarding is simple and seamless. New employees can train at their own pace using the available resources and become operational quickly. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t\t

We answer your questions<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

How does SOFI support your operations?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Would you like to learn more about using SOFI in your private seniors\u2019 residence (RPA), intermediate resource (RI), or CHSLD in Quebec? In this section, we answer the most frequently asked questions about care management, intervention traceability, regulatory compliance, and data security. <\/p>

In addition, we address issues related to implementation and team support. This helps you understand concretely how SOFI management software supports your organization on a day-to-day basis. <\/p>

Moreover, our answers are based on real-life situations experienced in living environments. You can therefore quickly assess whether SOFI meets the specific needs of your facility. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

We answer your questions<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t

Solution deployment and governance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tImplementation training<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

We tailor the training to the realities of your environment. We then provide structured, progressive support that combines demonstrations, hands-on workshops, and online resources. <\/p>\n

As a result, your teams quickly master the software and implement SOFI smoothly and effectively.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPost-implementation support<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

You benefit from unlimited, human, responsive technical support. The median resolution time is approximately 20 minutes. <\/p>\n

We also provide ongoing follow-up to optimize your use of SOFI over time.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAutomatic updates<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI updates automatically within a scheduled time window. You benefit from continuous improvements without any action on your part. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCompliance with industry standards<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI complies with the Act respecting the certification of private seniors\u2019 residences in Quebec.<\/p>\n

The platform also supports CHSLD accreditation processes by facilitating structured access to digitized records and the analysis of performance indicators.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tData security and confidentiality<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Data are hosted with AWS Canada, in a data center located in Quebec. The architecture ensures high availability, real-time replication, and optimal protection of sensitive information. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tISO 27001 compliance<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

SOFI meets the requirements of the international ISO 27001 standard for information security.<\/p>\n

In addition, this certification meets the obligations of the Act and confirms that the platform protects, controls, and audits data in accordance with recognized industry standards.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/polygon><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/rect><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tInstallation and activation<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

You do not install any software. SOFI runs directly in a standard web browser. <\/p>\n

In addition, Telemedic fully manages the server infrastructure. We activate your access quickly, and you can get started without technical complexity. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Answers to the main questions about SOFI management software for RPA, RI, and CHSLD in Quebec: care traceability, compliance, security, implementation, and day-to-day use.<\/p>\n","protected":false},"author":1,"featured_media":1651,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_yoast_wpseo_title":"RPA Management Software Quebec | SOFI Frequently Asked Questions","_yoast_wpseo_metadesc":"Frequently asked questions about SOFI RPA management software in Quebec: care, traceability, compliance, and data security.","_ccai_fb_message":"","_ccai_fb_hashtags":"","_ccai_fb_image":0,"_ccai_fb_date":"","_ccai_fb_approved":false,"_ccai_li_message":"","_ccai_li_hashtags":"","_ccai_li_image":0,"_ccai_li_date":"","_ccai_li_approved":false,"_ccai_fb_status":"","_ccai_li_status":"","footnotes":""},"categories":[],"class_list":["post-1705","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nRPA Management Software Quebec | SOFI Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about SOFI RPA management software in Quebec: care, traceability, compliance, and data security.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RPA Management Software Quebec | SOFI FAQ\" \/>\n<meta property=\"og:description\" content=\"Discover answers to frequently asked questions about SOFI RPA management software in Quebec: care, compliance, and security.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Telemedic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TelemedicSOFI\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-30T15:02:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Frequently Asked Questions \u2013 SOFI Management Software\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/\",\"url\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/\",\"name\":\"RPA Management Software Quebec | SOFI Frequently Asked Questions\",\"isPartOf\":{\"@id\":\"https:\/\/www.telemedic.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg\",\"datePublished\":\"2026-02-17T20:33:11+00:00\",\"dateModified\":\"2026-03-30T15:02:47+00:00\",\"description\":\"Frequently asked questions about SOFI RPA management software in Quebec: care, traceability, compliance, and data security.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage\",\"url\":\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg\",\"contentUrl\":\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg\",\"width\":1920,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.telemedic.ca\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions \u2013 SOFI Management Software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.telemedic.ca\/#website\",\"url\":\"https:\/\/www.telemedic.ca\/\",\"name\":\"Telemedic\",\"description\":\"Logicile de gestion en milieu de vie\",\"publisher\":{\"@id\":\"https:\/\/www.telemedic.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.telemedic.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.telemedic.ca\/#organization\",\"name\":\"Telemedic\",\"url\":\"https:\/\/www.telemedic.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.telemedic.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/04\/Logo-SOFI-NOIR-anglais-2.jpg\",\"contentUrl\":\"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/04\/Logo-SOFI-NOIR-anglais-2.jpg\",\"width\":1398,\"height\":1298,\"caption\":\"Telemedic\"},\"image\":{\"@id\":\"https:\/\/www.telemedic.ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TelemedicSOFI\",\"https:\/\/www.linkedin.com\/company\/t-l-m-dic-inc\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"RPA Management Software Quebec | SOFI Frequently Asked Questions","description":"Frequently asked questions about SOFI RPA management software in Quebec: care, traceability, compliance, and data security.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/","og_locale":"en_US","og_type":"article","og_title":"RPA Management Software Quebec | SOFI FAQ","og_description":"Discover answers to frequently asked questions about SOFI RPA management software in Quebec: care, compliance, and security.","og_url":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/","og_site_name":"Telemedic","article_publisher":"https:\/\/www.facebook.com\/TelemedicSOFI","article_modified_time":"2026-03-30T15:02:47+00:00","og_image":[{"width":1920,"height":600,"url":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"Frequently Asked Questions \u2013 SOFI Management Software","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/","url":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/","name":"RPA Management Software Quebec | SOFI Frequently Asked Questions","isPartOf":{"@id":"https:\/\/www.telemedic.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage"},"image":{"@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage"},"thumbnailUrl":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg","datePublished":"2026-02-17T20:33:11+00:00","dateModified":"2026-03-30T15:02:47+00:00","description":"Frequently asked questions about SOFI RPA management software in Quebec: care, traceability, compliance, and data security.","breadcrumb":{"@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#primaryimage","url":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg","contentUrl":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-06.jpg","width":1920,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.telemedic.ca\/en\/frequently-asked-questions-sofi-management-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.telemedic.ca\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions \u2013 SOFI Management Software"}]},{"@type":"WebSite","@id":"https:\/\/www.telemedic.ca\/#website","url":"https:\/\/www.telemedic.ca\/","name":"Telemedic","description":"Logicile de gestion en milieu de vie","publisher":{"@id":"https:\/\/www.telemedic.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.telemedic.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.telemedic.ca\/#organization","name":"Telemedic","url":"https:\/\/www.telemedic.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.telemedic.ca\/#\/schema\/logo\/image\/","url":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/04\/Logo-SOFI-NOIR-anglais-2.jpg","contentUrl":"https:\/\/www.telemedic.ca\/wp-content\/uploads\/2026\/04\/Logo-SOFI-NOIR-anglais-2.jpg","width":1398,"height":1298,"caption":"Telemedic"},"image":{"@id":"https:\/\/www.telemedic.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TelemedicSOFI","https:\/\/www.linkedin.com\/company\/t-l-m-dic-inc\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/pages\/1705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/comments?post=1705"}],"version-history":[{"count":1,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/pages\/1705\/revisions"}],"predecessor-version":[{"id":1706,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/pages\/1705\/revisions\/1706"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/media\/1651"}],"wp:attachment":[{"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/media?parent=1705"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.telemedic.ca\/en\/wp-json\/wp\/v2\/categories?post=1705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}