A retirement home connected to SOFI to address a system poorly adapted to the daily reality of care staff
While Villa Sainte-Rose had been using a care management system for several years, it had numerous shortcomings. Although practical for planning tasks for personal care attendants (PCAs), the software did not allow them to close tasks once completed. The task list was therefore printed by staff, who then had to be creative to record task completion in the system and document relevant information. Results: a significant loss of efficiency and unnecessary paper waste. Not to mention that the provider’s small client base raised concerns about the system’s sustainability. A change was necessary.
SOFI, the Ideal Solution for Villa Sainte-Rose
This desire to find a turnkey IT solution brought SOFI to Villa Sainte-Rose. The analysis was brief and unequivocal: the software perfectly met the residence’s needs. With SOFI, no more frustrations! Now, care staff can finally close their tasks in the system efficiently, and tablets strategically placed on floors facilitate their work. Furthermore, the certification process is now greatly simplified for the team, thanks to forms integrated directly into SOFI. As for confidence, SOFI’s reputation preceded it:
“I was reassured to choose SOFI, because Luc Maurice, president and founder of Groupe Maurice, was using this software and had already paved the way.”
-Jean Bélanger, owner of Villa Sainte-Rose
All that remains for Villa Sainte-Rose is to go paperless by adopting SOFI’s advanced features. A step planned for the near future…
Villa Sainte-Rose, a Team Dedicated to Serving Seniors
With a team of about one hundred dedicated employees, Villa Sainte-Rose welcomes semi-autonomous seniors and those with loss of autonomy. One floor of the facility is dedicated to clients with cognitive disorders, such as Alzheimer’s.
“We are very satisfied with the SOFI software and the quality of support provided by the Telemedic team. SOFI is essential for care management, as well as for reassuring families about the quality of care we provide to seniors.”
-Mr. Bélanger
At Villa Sainte-Rose, more than 75 people now use the SOFI software with satisfaction every day, and more than 1,700 activities are recorded daily. By choosing SOFI, the care staff and residence managers ensured they were partnering with a highly effective software, 100% adapted to managing their residents’ care, and constantly evolving to always provide them with the best possible experience.
